Terms and Conditions

The Priority Flyers website was created to be equally user-friendly and secure. Please read carefully the stated Terms and Conditions notice as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the given website.

Priority Flyers - owned by Innovative Travel Technologies LLC - aims to provide high-quality, innovative travel services, concierge business services, and information and assistance to customers worldwide.

Do not continue to use PriorityFlyers.com if you are not willing or able to agree to take all of the terms and conditions stated on this page.

As our customer, you warrant that:

  • you are at least 18 years of age;
  • you possess the legal authority to create a binding legal obligation;
  • you will use this website in accordance with the given Terms and Conditions;
  • you will only use our services to make legitimate reservations for you or for another person for whom you are legally authorized to act;
  • you will inform such other persons about the Terms and Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
  • all information submitted by you is true, accurate, current, and complete.

We retain the right at our sole discretion to deny access to anyone to PriorityFlyers.com and the services we offer, at any time and for any reason, including, but not limited to, for violation of the given Terms and Conditions.

Priority Flyers provides extensive information related to the travel industry for all our customers, worldwide. It contains information about holiday and business trip destinations, hotels, car rentals, and other travel providers as well as airfares and flight details.

All information published on PriorityFlyers.com is received from reliable and trustful third-party sources, i.e. airlines, hospitality providers, and other travel industry businesses. We always pay reasonable care and close attention to check out the mentioned above information. However, we cannot guarantee the accuracy of the information if not provided by the initial source of information.

As a traveler, you are responsible for your personal knowledge and understanding of applicable legal requirements regarding your trip, including passport, visa, and health requirements for the country or countries you’re visiting.

At Priority Flyers, we will assist you in this regard by any channel of communication possible (e-mail, phone, website). We strive to provide our customers with the most current information about the booked flights, tour packages, travel destinations, and prices published via our website. However, please kindly note: all the travel services listed on PriorityFlyers.com are subject to availability from the provider(s).

Each airline has its own policy regarding baggage allowances, fees, and restrictions. These policies differ from airline to airline and are subject to change by the airlines at any time.
We endeavor to display current baggage allowances and fee information on our website, however, the customer should check directly himself/herself with the airline, indicated on his/her itinerary, for the latest baggage allowance information in order to learn about the permitted count, size, and weight for every type of item he would like to bring on the trip; before the time of departure. Furthermore, please note that baggage fees are not included in the cost of your trip.

Priority Flyers is not responsible for schedule changes or cancellations. Airlines are entitled to modify, cancel or reschedule the flights they process. If there are any issues related to air tickets that have been contracted through our services, do not hesitate to let us know about this. In our turn, we guarantee you to resolve the situation as soon as possible. We will not settle for less than the best for our customers.

Changes to flight schedules, including cancellations and delays, can occur for a wide variety of reasons, including weather, mechanical problems, crew issues, and civil unrest in the destination country. When such delays occur, we do our best to notify our customers about the changes to their itinerary via phone and/or e-mail. Unfortunately, sometimes airlines do not provide advance notice on the changes or cancellations. For this reason, we always suggest our customers check their E-Mail frequently for any schedule change notifications from the airline, call the airline, or refresh the flight status online 48-72 hours before your scheduled time of departure.

If your flight has been canceled, please do not hesitate to contact Priority Flyers for assistance at +1-415-854-2675.

All the prices displayed on the Priority Flyers website are subject to change at any time without prior notice to our customers. Airfare rates are only guaranteed once your purchase has been completed and the tickets have been issued. Our partner airlines and other travel suppliers may change their prices without prior notice.

If a price increase occurs after you have made a reservation that affects your travel package, we will notify you before taking any further steps. Please take into account that no increases will affect your travel package once your reservation has been made.

All reservations are non-refundable unless otherwise stated. If you have to cancel a reservation for any reason, please contact us immediately. We will do our best to assist you with the cancellation process. However, please be aware that even if your cancellation is allowed and your reservation is refundable, it is subject to a cancellation fee. There may also be additional fees charged by third-party suppliers such as hotels and car rental agencies, which were included with your reservation.

All reservations made through Priority Flyers are non-changeable and non-transferable unless otherwise stated. If you need to make an allowed change to your reservation, please be aware that it may be subject to a service fee. There may also be fees or differences in the price charged by any third-party suppliers, which were included in your reservation.

Once you have made your reservation, name changes will not be allowed. If you need to change or correct the spelling of a name after your reservation is finalized, you will have to cancel your original reservation, if allowed, then make a new reservation at the current rate, using the correct spelling of the name. This will likely incur service fees for doing so. Therefore, it is your responsibility to verify the spelling of names for all passengers before making your reservation.

The rate stated on the date of issuing your ticket(s) is only valid for a ticket that is fully utilized and in sequential order of flight segments on the dates indicated within. Improper use of your ticket may void it and result in cancellation of your entire trip.

Please note that unless otherwise stated, pricing on PriorityFlyers.com is displayed in USD.

Once your purchase is completed, you will receive an e-mail Booking Confirmation with a unique booking confirmation number. If this is the case, the booking process is not completed and the fare is subject to change until a ticket is issued to you. Once your ticket has been issued by our agent, you receive an electronic ticket with the associated ticket number. Here the booking procedure is finalized completely.

When you make a booking with Priority Flyers, you will need to provide us with accurate credit or debit card details. By providing your credit or debit card information, you authorize us to charge you for the total amount of travel services quoted in your booking.

If we encounter any issues while processing your payment, we will notify you. Please note that PriorityFlyers.com will not be under any obligations to issue tickets before the payment process has been completed.

We will not settle for less than the best for other customers. At Priority Flyers, we try our best to provide you with all the special services you need. Although, please note that all the specific requests, especially regarding seat allocation and/or meals should be confirmed directly with your chosen airline. Priority Flyers cannot guarantee their customers special seats and/or meals, or other special services they’ve requested.

At Priority Flyers, we offer a variety of travel products and services. However, we do not state or warrant that any of these travel products and services are or will be suitable and proper to you. By accepting the given Terms and Conditions you do release us from any claims related to the quality of those.

The Priority Flyers website, including its software, user interface, design, graphics, layout, and content, is owned or licensed by Priority Flyers or the respective owners, and protected by the United States and International Intellectual Property laws.

As a visitor to or user of Priority Flyers, you have permission to view, use, and electronically copy the pages and content of this website through your web browser. Any other use of the Priority Flyers website and its contents, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting, or publishing, is not permitted and is strictly prohibited without the specific written permission of the owner(s) of the material.

Any unauthorized use of the Priority Flyers website or its contents will breach this agreement and may void your permission to use our website. It may also violate copyright and other laws.

At Priority Flyers, we reserve the right to restrict or terminate your access to any or all of the features and components of our website if we believe you have violated, or are violating, any of the below-listed prohibitions. In other words, you MUST NOT:

  • Make any fraudulent, speculative, or false inquiries, bookings, or reservations, or make any reservations in anticipation of demand;
  • Use any automated or computerized means for the purpose of accessing, monitoring, or copying any of the content or information on this website without our prior written consent;
  • Reproduce, upload, post, display, republish, distribute, or transmit any content of the Priority Flyers website in any form or manner whatsoever;
  • Enter false or misleading information on the website;
  • Make any booking, reservation, or request through the Priority Flyers website without fully intending to use that booking, reservation, or request for legitimate travel purposes;
  • Use another person’s name, user ID, or password to make bookings, reservations, or inquiries on this website without that person’s prior permission;
  • Use this website while impersonating or acting as another person;
  • Post on or transmit through this website any unlawful, threatening, defamatory, libelous, obscene, indecent, inflammatory or pornographic material or images, or any other material that could give rise to or result in civil or criminal proceedings;
  • Delete data from the Priority Flyers website without our permission;
  • Knowingly transmit any virus, malware, or other disabling feature or software to or through this website;
  • Breach the rights of any third party (including rights in intellectual property or contract as well as obligations of confidentiality or non-disclosure) or break any related laws in visiting or using this website;
  • Frame the Priority Flyers website as part of another website, or cache it for your commercial gain or advantage;
  • Disguise or mask the origin device and/or IP address information of the data being transmitted through the Priority Flyers website;
  • Knowingly permit or allow another person to do any of the above acts.

By using the Priority Flyers website, you consent to protect and indemnify Innovative Travel Technologies LLC its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:

  • you or on your behalf in excess of the liability described above;
  • by third parties as a result of your breach of these Terms and Conditions, notices, or documents referenced on the Priority Flyers website;
  • your violation of any law or the rights of a third party;
  • or your use of the Priority Flyers website.